Usually the reward will be released immediately after you complete the task. But sometimes it takes time to review whether it is done as required.
Some common reasons why you do not receive coins.
1. Use app for too short time.
- Please open and use the app for a while, otherwise you may be judged as a robot and not be able to get rewards.
2. Use VPN or other illegal tools to cheat.
3. Task not completed as required.
- Be sure to read the task description and make sure you complete all requirements. For example, some tasks are required to register an account to complete.
4. Not a new user of the Task app.
- Most tasks require you to be a "New User". If you have installed this app before, you may not get coins.
5. Take too long to complete task.
- The budget for the task is limited, if you take too long to complete, you may not get the reward.
6. App not installed via VidMate Cash.
- If you install the app from other place, we will not be able to track and verify your data.
Important information:
- Please note that it is up to the advertiser whether or not to qualify for a reward. If you do not have the above behavior but the task still fails, you can also contact us through feedback in APP. We will investigate the reason for the failure and try our best to appeal to the advertiser for you.